1 Message

Thu, Jun 30, 2022 7:36 PM

Flex Cable Box with Unifi Dream Machine

I am looking to purchase and set up a Unifi Dream Machine and some Unifi APs across my home, but I have a question if my FLEX box that is connected via ethernet will still work being behind the Dream Machine's Firewall and no longer having it's network managed by the xFi gateway?

I am leasing the xFi gateway with the unlimited data option. As of right now the X1 gateway is handling all network traffic and WiFi. I would like to change the gateway into bridge mode and have the Dream Machine machine manage all network traffic. The Flex Box would then be plugged into the Dream Machine via Ethernet cable. Will the FLEX box still work, or does the X1 gateway need to manage the FLEX's network activity to work?

I am hoping to try to find an answer to this before investing in the new network equipment.


Official Employee


109 Messages

1 分钟前

Hello there! Thank you so much for reaching out to us in our Forums! That is definitely a great question and would love to assist you further. 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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