Visitor

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1 Message

Monday, July 20th, 2026 3:28 PM

Gateway Bridge Mode

I have successfully logged in to the Gateway admin page (10.0.0.1) several times while connected to my WiFi network. I’ve toggled Enable bridge mode and watched the countdown to 0 (zero)… then nothing happens. It stays stuck on that page (please be patient), and the network drops offline. Then I can never get reconnected to the network without doing a hard reset on the Gareway. 

help!! 

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Official Employee

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3.5K Messages

7 days ago

Hello, @user_es91k2 when this happens do you confirm your setting in the Xfinity App? Are you plugging a device directly into the gateway to ensure there is still an Internet connection as the routing capabilities shut down in bridge mode? 

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