Hey there user_j7r191, thanks for reaching out through the community forums! Typically, a red light indicates that there's no internet connection, so it's odd that you're service would still be working. Has the color of the LED changed since you posted or have you noticed any problems since?
XfinitySean
Official Employee
•
235 Messages
4 days ago
Hey there user_j7r191, thanks for reaching out through the community forums! Typically, a red light indicates that there's no internet connection, so it's odd that you're service would still be working. Has the color of the LED changed since you posted or have you noticed any problems since?
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