Good Morning, @user_tk2n6u I do apologize for the inconvenience. We are not able to change your IP address.-Richard
If you're using your own modem and router or modem-router gateway, just clone the MAC address.
If you're using a rental Comcast gateway you'd have to:
place the device in bridge mode, or
swap out the device for another, or
replace your rental gateway with customer-owned equipment
A VPN is another possibility. If you use one your public IP won't actually change, but systems you connect to will see the IP provided by the VPN rather than your actual public IP.
XfinityRichard
Official Employee
•
2.6K Messages
10 days ago
Good Morning, @user_tk2n6u I do apologize for the inconvenience. We are not able to change your IP address.-Richard
If you're using your own modem and router or modem-router gateway, just clone the MAC address.
If you're using a rental Comcast gateway you'd have to:
A VPN is another possibility. If you use one your public IP won't actually change, but systems you connect to will see the IP provided by the VPN rather than your actual public IP.
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