Have Netgear CM2050v Modem Issues Been Resolved?

Thanks for your reply. Most of the feedback I've read has been a few months old, but it seems like they haven't really made any progress on the Netgear modem issue. I'm also considering getting rid of my "land" line and just getting internet/cable. My equipment options should open up in that case. Perhaps the Motorola options will be better at this time.

Hi there @vikenk!  Thank you so much for taking the time to reach out to Xfinity Support.  We are so glad to hear from you and want to help in any way that we can.  So that we can get started, please feel free to shoot us a private message with your details. 

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Completely agree. I’m in the same situation. Purchased the modem like last September. Enjoyed the upgraded speeds for about a month and a half, then they rolled back the firmware. Almost a year later now, and no resolution. Stinks

Thank you for reaching out to us @mike-d2! Due to technical issues encountered when it was approved, the CM2050V was removed from the list of eligible devices to receive our enhanced upload speeds.

Today, the Arris G20, G34, 36, G54, S34, Hitron Technologies CODA, CODA56 , Netgear CBR750, CM3000, CM2500, and the Ubiquiti UCI are compatible customer owned and managed devices approved to receive the enhanced speeds. Our engineers are actively working to add more devices to the list.

Thanks for all the replies. .@XfinityAldrik I can confirm that the Netgear CM2050v modem still appears on the Approved list as of the writing of this reply. When I filtered the list of modems with the voice capability, the CM2050v was, if fact, the ONLY one on the Next Gen list.

I suppose I will have to give up my "land line" if I want my own modem to save on the monthly rental costs.

@vikenk I recommend checking the link: https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2024.09.18%20Full%20List%20of%20Compatible%20Devices.pdf for Next Gen Speed Tier compatible devices. I am not seeing Netgear CM2050v listed. The following is on the list as of today:

Hitron Technologies

CODA 
CODA56 

Netgear
CM2500 
CM3000 
CBR750 

ARRIS / Surfboard
G20 
G34 
G36 
G54 
S34

Ubiquiti
UCI

Did you need assistance with changing your package on the account as you have mentioned removing a landline?