7 Messages
Helene Outage
How will Xfinity restore service to those with down lines from their homes? When the lineman restored power to the house the cable line was tied to the utility pole. Are the techs going house to house? How does that work?
7 Messages
How will Xfinity restore service to those with down lines from their homes? When the lineman restored power to the house the cable line was tied to the utility pole. Are the techs going house to house? How does that work?
XfinityAngie
Official Employee
•
1.4K Messages
1 month ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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