Help with buried cable marking

Geez - this question has already been answered and I followed the instructions which instructed me to direct message, but then I find I can't unless I make a posting.  What a run-around!

I called J.U.L.I.E. to have cables marked.  Comcast sent an automated reply saying nothing is needed.  That's not true.  The message said to call Comcast with any questions.  It's impossible to call Comcast and talk to someone about this - another big run-around.

So I guess I make this redundant post and hope it lets me talk to someone.