Visitor

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1 Message

Tuesday, July 21st, 2026 7:38 AM

Help

My wifi keeps going out this is the 4th time this month it went completely out.. I pay my every month and have been getting the wifi for years it's not fair you need to fix this problem 

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Expert

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119.6K Messages

8 days ago

First. When these outages occur, are they being officially indicated with any info about them here ?;


https://www.xfinity.com/support/status 


https://www.xfinity.com/support/articles/check-service-outage 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

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