This will ensure that others who can help will see your post more easily and will improve your chances of receiving a response. As an example, if you have a question about not receiving email, do not use "email" as the subject title of your post. Instead, use a subject title like "not receiving email with Windows Mail".
Be comprehensive:
Please include as much information to describe your question or issue as possible. Generally speaking, try to include details of your computer (i.e. operating system, Internet browser, modem / router brand and model number, etc.) and any error messages you may see. Also, keep checking back on any questions/issues you post as others may request more details to be able to provide you an answer.
Hey @user_cq0023, thanks for reaching out to Xfinity Support on our forums. @EG did provide some great tips for getting assistance on the forums. Were you able to get your internet set up alright?
EG
Expert
•
110.3K Messages
1 year ago
Use a descriptive topic subject:
This will ensure that others who can help will see your post more easily and will improve your chances of receiving a response. As an example, if you have a question about not receiving email, do not use "email" as the subject title of your post. Instead, use a subject title like "not receiving email with Windows Mail".
Be comprehensive:
Please include as much information to describe your question or issue as possible. Generally speaking, try to include details of your computer (i.e. operating system, Internet browser, modem / router brand and model number, etc.) and any error messages you may see. Also, keep checking back on any questions/issues you post as others may request more details to be able to provide you an answer.
0
XfinityNicolas
Official Employee
•
1.1K Messages
1 year ago
Hey @user_cq0023, thanks for reaching out to Xfinity Support on our forums. @EG did provide some great tips for getting assistance on the forums. Were you able to get your internet set up alright?
0