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Visitor
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1 Message
Saturday, May 3rd, 2025 2:50 AM
my internet isn't working.
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Expert
111.7K Messages
2 months ago
First. Check their site here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Official Employee
346 Messages
Hello @user_uyf4cd. Thank you for reaching out on our Community Forum. I know how important it is to make sure your services are working. Was there an interruption reported in your area?
Were you able to find any outage info on that site or in the app ?
EG
Expert
•
111.7K Messages
2 months ago
First. Check their site here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityAbby
Official Employee
•
346 Messages
2 months ago
Hello @user_uyf4cd. Thank you for reaching out on our Community Forum. I know how important it is to make sure your services are working. Was there an interruption reported in your area?
0
0
EG
Expert
•
111.7K Messages
2 months ago
Were you able to find any outage info on that site or in the app ?
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0