Visitor

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2 Messages

Saturday, July 11th, 2026 6:30 PM

Hone internet

My internet is not working

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Expert

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119.6K Messages

18 days ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 


Is / are the light / lights on the modem lit steadily or are they blinking ?

Expert

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119.6K Messages

16 days ago

@user_jsjsrq 

Were you able to find any outage info on that site or in the app ? And my question about the indicator lights ?

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