Visitor
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2 Messages
Honeywell thermostat pro series 6 does not connect to xfinity wifi
My honeywell thermostat does not connect to xfinity wifi anymore.
It was working for last 2 years without any issues, but recently from few weeks it stopped connecting.
Everytime I try to connect the thermostat to the wifi it says "Unable to connect to the wifi, incorrect password".
I tried the following and none of them worked, same error "Incorrect password"
Reset wifi password
Reset thermostat settings
Split wifi band, 2.4 Ghz and 5 Ghz
Finally, just to check if it was the router issue, i tried connecting the thermostat to my mobile Hotspot - it got connected instantaneously
So the issue seems to be in the xfinity wifi/router.
Please let me know how i can get this issue resolved?
Thanks,
Supritha
XfinityMartyR
Official Employee
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2.4K Messages
4 days ago
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