Visitor

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1 Message

Thursday, February 26th, 2026 1:32 AM

horrible internet

worst internet ive ever had. on top of that they have frequent outages. they had a outage all day today they said it'll be fix at 3pm now its 730pm and they're saying 10pm.I found out everyone i know with xfinity complaints how bad it is, even when they paid extra for faster internet and it still slow. TRASH!!!

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Expert

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116.9K Messages

30 days ago

Official Employee

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3.1K Messages

28 days ago

user_te0lot Thank you for reaching out! I'm sorry to hear you have not been having a very good experience with your Xfinity Internet service. This is not the experience we want for you, or for anyone. You can check the Xfinity app, or Xfinity Status Center for updates on area wide service interruptions. If you are continuing to have service concerns after the area wide interruption has cleared, we may need to launch an investigation to your location that may include a local technician visit. 

 

Expert

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116.9K Messages

28 days ago

@user_te0lot 

Did you have a chance to see if any of those tips apply ?

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