U

Visitor

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1 Message

Sunday, June 22nd, 2025 12:59 AM

how do I bulk forget all unconnected devices?

I have many 'devices not connected' Can I forget them all at once, instread of doing one at a time?

I am trying to fix the device limmited by pod  error and the sugested solution is to forget all the old not conneccted devices.

thanks.

Official Employee

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3K Messages

19 days ago

Hi there, user_sjbi3m! Thanks for taking the steps to try and fix the Pod. There is no way to bulk remove the device. They have to be done individually. That is something we are looking into adding but I do not know if or when it would be added. The steps to remove devices from the Xfinity app are below in case you need them. Please let me know if that helps with the Pod or not.

 

To remove any device from the Devices Not Connected list:

  1. Tapping on the device.
  2. Tap Device Details.
  3. Select Forget Device.
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