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user_a54619
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Friday, April 17th, 2026 7:01 PM

How do I get my wifi to reconnect to my tv

I have tried to unplug the router and plug it back in , Ive tried rescanning to get to my network Omeymey2,  Ive tried switching from HDM1 to HDM2

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18 days ago

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user_a54619

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2 Messages

29 days ago

Also My computer is connected and my phone is connected tvnot

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XfinityNatalie

Official Employee

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767 Messages

27 days ago

Hey there, user_a54619! Thanks for posting on our XFINITY Community forum. I can only imagine how frustrating it must be not to have your Wi-Fi connected to your TV. We certainly do not wish for you to go through this weekend without streaming. Rest assured, you have reached the right team to assist you! Please follow these steps below and let us know if this helps!

-Unplug the power cord from the Television for 60 seconds.
-Unplug the modem's power cord to reboot for 10 seconds.
-Once all the equipment has been plugged back in, check if it is allowing you to connect successfully to the network in your TV network settings.

 

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user_oxtxz8

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I am having the same problem. TV not connected to the internet, everything else is working. I turned the TV off and the router off, nothing worked.

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20 days ago

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XfinityAlyssaA

Official Employee

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2.6K Messages

Good evening @user_oxtxz8, and thank you for reaching out to us on our Community Forums regarding your TV connection issues—we appreciate you letting us know.

I understand you’re having trouble connecting your TV to the internet. To help narrow this down, could you please let us know:

  • Are you connecting the TV over WiFi or using a hardwired (Ethernet) connection?
  • Are you experiencing any connection issues with other devices on your network, such as phones, tablets, or computers?

Once we have a bit more detail, we’ll be happy to help troubleshoot further! 

 

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18 days ago

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EG

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118K Messages

27 days ago

The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section.

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