How do I keep upnp on my gateway always on?

user_yazi5m, Thanks so much for reaching out to Xfinity Support. Here is what I found on the UpNP:

Here's how you can keep UPnP enabled:
1. Access your router/gateway's web interface:
Log in to your router or gateway's web-based interface (usually by typing your router's IP address in a web browser).
The IP address is often found on a sticker on the router or in your router's documentation.
You'll typically need your router's username and password, which are also often found on the router's sticker. 
 
2. Locate UPnP settings:
Look for a section related to "UPnP," "Universal Plug and Play," or similar terms.
The location of these settings may vary depending on your router's make and model.
Some routers have separate sections for "Device Discovery" or "Advanced Networking" where UPnP settings can be found. 
 
3. Enable UPnP:
If UPnP is disabled, enable it by checking a box, selecting an option, or toggling a switch. 
 
You may also find settings related to UPnP's advertisement period (how often the router broadcasts UPnP information) and Time To Live (how far the information is broadcasted). 
 
Adjust these settings as needed, but be aware that shorter advertisement periods can increase network traffic. 
 
4. Save your changes:
Make sure to save your changes after enabling UPnP and adjusting any related settings. 

user_yazi5m, You could change the time if you'd like and see if it makes a difference. It can be modified in the Admin Tool after accessing the device's settings. It is advisable to set it according to your network needs, ensuring that devices can discover each other effectively while maintaining network performance. Remember to click "Save" after making any adjustments.