How to get faster upload

The first thing that you need to know is if your area's infrastructure has yet been upgraded to their mid-split system for the Next-Gen speeds. Have you ever received an E-mail stating so ? 

Floorboss thank you for using the Xfinity Community Forums page to reach out today. I understand we are looking into your upload speed options specifically related to the next generation network speeds. I can check to see if you are in a location where this is available. Please send me a direct message with your full name and complete service address to get started.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.