We need more details. What is the exact status message ? Is this with a WiFi connection ? Do you have a problem with any other devices on your home network ? If so, are they also WiFi connections or are they hardwired via Ethernet ? What is the exact make and model number(s) of your modem / router / gateway device ?
EG
Expert
•
114.9K Messages
3 hours ago
We need more details. What is the exact status message ? Is this with a WiFi connection ? Do you have a problem with any other devices on your home network ? If so, are they also WiFi connections or are they hardwired via Ethernet ? What is the exact make and model number(s) of your modem / router / gateway device ?
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