U

Sunday, July 21st, 2024 5:54 PM

I have a question

So the person before me had direct tv but the box outside is a old comcast box and has the direct stuff still hooked up i have a tech coming out tomorrow so should i expect him to replace the direct tv cords with xfinity ones and drill a hole

into the house so i can set my modem up

in the living room ?

Official Employee

 • 

1.9K Messages

4 months ago

Thank you so much for taking the time to reach out to Xfinity Support @user_2b5phe!  We are so glad to hear from you and want to help in any way that we can.  When the tech arrives, they will replace/upgrade all necessary equipment when they are on site.  When is your appointment for?  We will be glad to take a look at the job scheduled to see what work would need to be completed. 

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