Intermittent connection with Microsoft Teams

Hi - I have the X1 gateway and experience intermittent connectivity issues where calls are dropped and then with a delay they reconnect.  It looks like your team has received multiple requests on this same topic and wonder if you can help.  I don't see a direct message option as has been described elsewhere or I would have done that to get tech support to address whatever parameters in the gateway may be interfering. 

Thanks,

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