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user_tda13
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Thursday, July 10th, 2025 2:52 AM

Internet Cannot Establish Connection to Game Servers

Summary: I have recently moved to a place where Xfinity was the only WiFi option. I set up the internet and started gaming right away. Everything worked great at first. Over time, I would start getting error messages saying “Cannot connect to servers” and “Server connection lost”. I have fiddled with admin settings online and my computer works on different internet providers with ease. Please help.

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user_tda13

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2 days ago

Note: I even have problems watching YouTube at 1080p (HD quality). This is also a new issue.

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XfinityAmandaB

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user_tda13 Thank you so much for stopping in for help with your connection issues with these server errors and issues while watching YouTube. It does sound like there is a connection issue. I would recommend starting with our Tips for troubleshooting page, which will go over some things you can check on your end to help. If you get to the check your signals section without any improvement, please feel free to share your results here just make sure to remove any personal information like MAC address or IP information before sharing. 

 

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