Hello, @user_6cajfd! Thank you for visiting our Xfinity Community Forum with your connectivity concerns. We've merged multiple posts under your username into one to avoid confusion, and we just ask that you try to avoid creating more than one post for the same issue. Not to worry, though! Our team is awesome to work with because we'll always do whatever we can to review and resolve issues as quickly as possible :) To clarify, is this a smart TV? And are you still having trouble getting it connected to the internet? Are you attempting to hook it up wirelessly (to the WiFi), or are you using an ethernet cable to connect it directly to your modem?
user_6cajfd
4 Messages
2 months ago
Need to connect internet to tv
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XfinitySara
Official Employee
•
1.6K Messages
2 months ago
Hello, @user_6cajfd! Thank you for visiting our Xfinity Community Forum with your connectivity concerns. We've merged multiple posts under your username into one to avoid confusion, and we just ask that you try to avoid creating more than one post for the same issue. Not to worry, though! Our team is awesome to work with because we'll always do whatever we can to review and resolve issues as quickly as possible :) To clarify, is this a smart TV? And are you still having trouble getting it connected to the internet? Are you attempting to hook it up wirelessly (to the WiFi), or are you using an ethernet cable to connect it directly to your modem?
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