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1 Message
09/12/2026 1:57 AM
Saying ip/congratulation failure
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Expert
121K Messages
1 day ago
Got more details ? Where are you seeing that message ? Have you tried restarting the modem / router ?
Official Employee
1.4K Messages
2 hours ago
Hi there @user_kgvjlz! @EG is spot on! We're happy to help, if you're still having issues please provide us with more details.
EG
Expert
•
121K Messages
1 day ago
Got more details ? Where are you seeing that message ? Have you tried restarting the modem / router ?
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XfinityQuemekia
Official Employee
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1.4K Messages
2 hours ago
Hi there @user_kgvjlz! @EG is spot on! We're happy to help, if you're still having issues please provide us with more details.
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