Internet dropping

Just got off of Comcasts latest debacle were you can no longer get a hold of a live person and comcast forces you to go thru their automated assistant. It's totally futile. It's like trying to fight the Borg. When the assistant gets done and nothing is resolved it then decided that according to their testing theirs nothing wrong. Even thought I had to hit the "retry" button several times during each question and went thru it 3 times to try and resolve my issue asking for a tech and being told it has to go thru the assistant 1st and then never being allowed to contact a tech. It also tried to say I need to have my equipment checked, said to restart my modem and router which I did 7 times already, and I went as far as resetting the router to default and redo the settings all over. This started happening right after comcast decided to do work in the the area and had the internet cut off for about an hour. Every time they've done that its messed with the Dmark by the back of our house and a tech has to come out and "fine" tune it which usually means it should have been replaced a long time ago or updated the connections. I thought dealing with the off shore help was bad but this takes it. I will NOT work with a company that sees its customers as endless money pits to rip them off by refusing to provide ANY kind of real support! I will be checking out other providers in the area in the mean time and maybe a class action lawsuit needs to be filed against comcast for taking money and NOT providing service!