Visitor
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1 Message
Internet drops many times per day
My internet drops completely across all devices multiple times a day. I have already restarted the gateway, and the indoor lines are completely secure. I suspect the issue is a degraded, water-logged outside drop line that an Xfinity technician spliced years ago instead of replacing.


EG
Expert
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119.6K Messages
22 days ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityEmilyB
Official Employee
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3K Messages
20 days ago
0
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