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Saturday, October 5th, 2024 11:09 PM

Internet going off and on

They have been working on the Xfinity in the neighborhood. Now my WiFi doesn’t work. It will work for a few hours and go off which leads me to believe it is an Xfinity issue and not a hardware issue. 

Official Employee

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1K Messages

2 months ago

@user_7ukpn7
Hello! Thank you for taking the time to post. When your Wi-Fi goes down, do you see a message in the Xfinity Status Center or the Xfinity app? Also, do you notice a change in your modem/gateway's lights?

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