Visitor
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1 Message
Internet is down
My internet has been down since noon yesterday. I’ve been trying to get a tech out here to fix it but I can’t even speak to a human being when I call on the phone. I just need my internet fixed.
Visitor
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1 Message
My internet has been down since noon yesterday. I’ve been trying to get a tech out here to fix it but I can’t even speak to a human being when I call on the phone. I just need my internet fixed.
EG
Expert
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116.9K Messages
14 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityMatthew
Official Employee
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1.6K Messages
12 days ago
Hello @user_el3hwi Sorry for the delayed response. Has this been taken care of? If not we'd be happy to help you.
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EG
Expert
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116.9K Messages
12 days ago
@user_el3hwi
Were you able to find any outage info on that site or in the app ?
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