Hey @user_9jaj2c, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Internet issues you are experiencing. As part of our forums, we tend to keep things public as much as possible. Could you please provide further details and be specific on what is currently taking place with the Internet connectivity issues?
Do you use a rental modem or own a personal modem? What troubleshooting steps have you taken already? Are you experiencing issues with all devices, only wireless devices or specific applications such as streaming? Please provide as much detail as possible so we can best assist. Hope to hear from you soon.
XfinityDemitrius
Official Employee
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2.9K Messages
20 hours ago
Hey @user_9jaj2c, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Internet issues you are experiencing. As part of our forums, we tend to keep things public as much as possible. Could you please provide further details and be specific on what is currently taking place with the Internet connectivity issues?
Do you use a rental modem or own a personal modem? What troubleshooting steps have you taken already? Are you experiencing issues with all devices, only wireless devices or specific applications such as streaming? Please provide as much detail as possible so we can best assist. Hope to hear from you soon.
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EG
Expert
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120.2K Messages
2 hours ago
Concern moved here to the Home Networking help section.
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