Internet modem upgrade

user_3f5xp6 - Hello, and welcome to the Furoms! And, thank you @EG for helping out! We appricatye your choice in service providers over the years and the oppurtunity to help troubleshoot. Can you share more about what you're expineincg, on what devices, and any troubleshooting steps you've taken already? You can swap out equipment at a nearby service center or have it shipped. And, we can help with all things Xfinity right here.