Visitor
•
1 Message
Internet Service Unreliable
For the last 3 weeks I've had internet issues. Supposedly due to service upgrades. I recieved a text saying everything was completed last week but then again I'm sitting here with no internet connection. This is unacceptable. I work from home and need reliable service. Especially when I do pay my bill on time every single month.
XfinityRaul
Official Employee
•
2.3K Messages
7 days ago
@Solo717 I appreciate you making us aware that you're still experiencing internet issues even after the service upgrades in your area were completed. I would be more than happy to review your account to see what we can do to fix this. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
0
0