1 Message
Internet Service
For the last 3 month we have Internet service interrupted many times. We are working from home and lookin for reliable service.
In January almost every week is a massage for outage in my area and after this a message "service is restored".
My question is if you fixed and restored service why it happaned again and again?
XfinityChelseaB
Official Employee
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1.4K Messages
4 days ago
Hello @ybg_583, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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