Visitor
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1 Message
internet slow down and stoppage
I'm experiencing internet slow down and stoppages after slow down work was done yesterday. There were no problems until you tried to fix something that was working fine.
Visitor
•
1 Message
I'm experiencing internet slow down and stoppages after slow down work was done yesterday. There were no problems until you tried to fix something that was working fine.
XfinityJohnG
Official Employee
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2.6K Messages
11 days ago
Thank you for reaching out here. If you are still experiencing issues with your service we will be happy to assist you from here. What troubleshooting steps have you taken so far? Have you rebooted your modem?
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