1 Message
Internet slow
My internet has slowed down significantly throw out our house over the past month. Nothing has changed on our end so wanted to see if I can get some assistance to resolve the issue?
1 Message
My internet has slowed down significantly throw out our house over the past month. Nothing has changed on our end so wanted to see if I can get some assistance to resolve the issue?
EG
Expert
•
110.3K Messages
2 years ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityGabriel
Official Employee
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2.2K Messages
2 years ago
Hi, @user_noywvg! Thanks for taking the time to reach out to XFINITY over our forums' page for help with the slow internet speeds. I have been in your shoes so I understand the inconvenience. I am sorry to learn about this experience. We are the perfect team to contact for help. Have you tried connecting hardwired to the modem to confirm if you experienced the same issue or have you tried any troubleshooting steps? One great option for troubleshooting your home WiFi network is with the XFINITY app. Are you familiar with this?
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EG
Expert
•
110.3K Messages
2 years ago
@user_noywvg
Have you gotten a chance to see if anything at that link that I posted applies ?
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