Visitor
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1 Message
Internet very unreliable
Our internet goes down for awhile almost on a daily basis. This is the worse service I have ever seen. Big money poor service.
Visitor
•
1 Message
Our internet goes down for awhile almost on a daily basis. This is the worse service I have ever seen. Big money poor service.
EG
Expert
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121.4K Messages
16 days ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityAmandaB
Official Employee
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3.5K Messages
14 days ago
If there is no alert, there could be an issue with your connection, and that would need to be looked into more.
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