1 Message
Internet
Why would my internet go on and off on and off. It will do thing over and over. Check connection, unplugged and restarted will go back online and than go off again
1 Message
Why would my internet go on and off on and off. It will do thing over and over. Check connection, unplugged and restarted will go back online and than go off again
EG
Expert
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110.3K Messages
2 years ago
What do the modem's signal stats look like ? Try getting them here; http://192.168.100.1 or here http://10.0.0.1
Please copy all of the text in its entirety of the *Downstream Power Levels*, the *SNR's* (Signal to Noise Ratios), and the *Upstream Power Level* numbers and paste them into your next post.
What is the exact make and model number of the modem / gateway device ?
Is this with a WiFi connection ?
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XfinityGabby
Official Employee
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1.5K Messages
2 years ago
Hey there, @user_sv8epm. We certainly understand the importance of having a reliable connection. Have you had an opportunity to check the modem signal stats that our awesome expert friend @EG suggested?
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