Hi there, @user_gf9jqh! Thanks for reaching out to us here on the Community Forum. To receive internet service, we would need to connect a cable modem. This does require there be an active coaxial cable in the home. This is something our technicians can install for a fee. Did you have any other questions we can help with?
XfinityFrank
Official Employee
•
1.3K Messages
8 days ago
Hi there, @user_gf9jqh! Thanks for reaching out to us here on the Community Forum. To receive internet service, we would need to connect a cable modem. This does require there be an active coaxial cable in the home. This is something our technicians can install for a fee. Did you have any other questions we can help with?
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