shassis1117 Hello, I am really sorry you are experiencing service issues. I understand how frustrating it is, and I am happy to help you troubleshoot your service. First I will ask a few questions to better understand the root of the problem. We value you as a loyal customer and would like to resolve this issue, so you can enjoy our great service. To avoid repeating any steps you may have already taken, can you please describe what you have done to resolve your service issue?
EG
Expert
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111.6K Messages
17 days ago
Need more details.... Is this a new move in / new service installation, or is it an existing service that stopped working ?
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XfinityVictor
Official Employee
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1.5K Messages
16 days ago
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EG
Expert
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111.6K Messages
15 days ago
@shassis1117
My question ?
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