Thank you for reaching out and creating a new post. I understand your network is offline, and you'd like some troubleshooting help. I know having any type of network issues can be frustrating, and we'll do our best to assist.
You can use the Xfinity App to reset your gateway or equipment. Have you already given this a try? If not, have you tried to manually reboot the device?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_dwl9gr
Visitor
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2 Messages
5 days ago
I need a network reaet
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