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1 Message
10/10/2026 5:48 PM
Our power went out this morning and the modem is wanting for me to enter the IP address manually
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Official Employee
2.7K Messages
1 day ago
Good afternoon @user_ruzy2x are you still experiencing issues at this time? If so, are you able to restart your modem manually or through the Xfinity app?
Expert
122.1K Messages
2 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section
XfinityEva
Official Employee
•
2.7K Messages
1 day ago
Good afternoon @user_ruzy2x are you still experiencing issues at this time? If so, are you able to restart your modem manually or through the Xfinity app?
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EG
Expert
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122.1K Messages
2 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section
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