Visitor
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2 Messages
lagging gaming / weak signal?
i recently moved and have the same wifi plan , but different equipment . at my old place i had no issues while gaming , i had no issues with lagging. now at my new place my games are constantly lagging.
XfinityThomasA
Official Employee
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3.9K Messages
5 days ago
Thank you for taking Xfinity with you into your new home! user_83eok0 Square footage, building materials, and multi-story layouts can all impact WiFi signal strength when moving from one home to another. Where is your gateway currently located in the new home? Also, have you had a chance to try any troubleshooting steps so far? This information will help us determine the best next steps.
- XfinityThomasA
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