wjske's profile

Visitor

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1 Message

Sunday, June 22nd, 2025 8:41 PM

MAC address filtering

How do I add the MAC address of my printer to the list of permitted devices?

Problem Solver

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689 Messages

8 days ago

What brand of printer is it?   

Official Employee

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1.7K Messages

6 days ago

 

wjske Are you referring about our Xfinity app? 

 

Visitor

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5 Messages

5 days ago

I have the same problem/question regarding my HP printer,  Or how to turn off Mac Address filtering.

Visitor

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5 Messages

5 days ago

Add Mac address to list or turn it off.

Official Employee

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1.8K Messages

Hello @user_2gg1jk, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Did the advice of the community help resolve this concern? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Problem Solver

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689 Messages

5 days ago

HP has an app on their website called HP Smart.  It will make it easy to connect your printer wirelessly.  Suggest you download and install on your computer and let it find and install the printer for you.  

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