Visitor
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2 Messages
MoCa causing network leakage
There are a number of unknown devices on my network that appear to be connected via MoCa. I would like to get a MoCa filter but have been unable to request one successfully via chat support.
Visitor
•
2 Messages
There are a number of unknown devices on my network that appear to be connected via MoCa. I would like to get a MoCa filter but have been unable to request one successfully via chat support.
Accepted Solution
EG
Expert
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115.7K Messages
1 month ago
In the interim, try disabling the feature. To disable MoCA, go to the gateway login http://10.0.0.1
Default login info is:
Username: admin (all lowercase)
Password: password
Once in you will find the drop-down on the left of the screen that is labeled “Connections”.
Click the drop down---> click MoCA---> right side of screen click “disable”---> save changes.
Bear in mind that we've seen many posts here that the MoCA feature gets turned back on with their overnight re-boots / updates for the device. And if you haven't yet, also try pausing the individual rogue devices,
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XfinityMartyR
Official Employee
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2.9K Messages
1 month ago
1
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EG
Expert
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115.7K Messages
1 month ago
@user_vgxcx7
The best practice is to still install a PoE filter.
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