Skip to main content
FoodServiceChris
1st Topic

Visitor

 • 

2 Messages

Friday, October 31st, 2025

MOCA Network Suboptimal Speed

Currently using a XB7 as my modem / primary router with MOCA activated on my second floor. On my first floor, I have a Screenbeam ECB7250 attached to a TP-Link Archer router. When plugged directly into the XB7, I get download speeds of 500-600 mbps. When plugged into the Screenbeam or the TP-Link, I get 100 mbps speeds. Any thoughts as to why? I do have POE filter on the line coming into the home. The only splitter in the home is on the exterior, as the home only has two coaxial cable outlets. Any insight appreciated. Thanks! 

Question

 • 

Updated 

3 hours ago

20

1

0

Oldest First
Selected Oldest First
XfinityQue

Official Employee

 • 

202 Messages

15 hours ago

 

FoodServiceChris, hi there! I appreciate you for reaching out on the matter. I am trying to stay on the same page as you. Trying to comprehend your set up, you have the Screenbeam connected to the XB7, and the TP Link connected to the XB7? Or you have it where the TP Link is connected to the Screenbeam? 

 

2

0

FoodServiceChris

Visitor

 • 

2 Messages

Upstairs. Street cable —> filter —-> two way splitter —-> Coax wall outlet <—-> XB8 (typo in the first email)

Downstairs. Coax wall outlet —-> Screenbeam ——> Archer in AP mode

i think we may have solved the problem over the weekend however by switching out one of the Ethernet cables. I think I may have been a CAT5, or at least defective in some way, because speeds shot up once I changed cables. The other confounding issue with all this is one of the computers we were speed testing goes through an employer’s VPN. I think that jump is what was throttling one of the connections I was seeing (in addition to the cable). 

thank you!

Like

Reply

3 hours ago

0

XfinityBillie

Official Employee

 • 

3.6K Messages

 

FoodServiceChris I'm happy to hear that you were able to resolve the connection concerns. VPNs can sometimes affect speeds for sure. We appreciate you providing us an update and how you were able to resolve your speed concerns. I hope you have a fantastic start to you week and thank you again for taking the time to reach out to us here on our Xfinity Forums. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

3 hours ago

0

forum icon

New to the Community?

Start Here