Visitor
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1 Message
Modem blinking orange and green
There was some services being done recently in our area and haven’t had an issue until today when my XB7 modem just started blinking orange and green lights. There have been moments when it’s solid white and solid red. I’ve tried power cycling the modem and made sure that all the connections were plugged in well but still no luck. I have an appointment for the 6th but waiting until then isn’t the most realistic. Thank you.


EG
Expert
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115.3K Messages
7 days ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinitySeth
Official Employee
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724 Messages
5 days ago
Hey there user_cozjgf 👋 Thanks for joining us in our community! I know connections are crucial, especially at the start of the year, so I want to ensure we're doing everything we can to get you back online. Has anything changed with your connection or modem light since creating your post?
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EG
Expert
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115.3K Messages
4 days ago
@user_cozjgf
Did you have a chance to see if any of those tips apply?
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