Modem Router IP Address

These are third party extenders called WiFi4 (from Nettec Boost) I bought about 4 years ago and have worked until I had to change my Xfinity router.  Right now, 3 of the 5 extenders show all 4 lights on, which I assume means those are working. On the two remaining ones, I have hit the reset button on both extenders and that has not worked. On one, it lights up 3 lights (SYS, WiFi, and Power), but not the extender light. On the other one, the light for Power is on and the extender light is blinking, but the lights for SYS and WiFi are not lit.  I tried reaching out to OEM, but all I could get was a simplified set of instructions for going to the browser and entering the IP address of 192.168.188.1 directly into the URL, but that page will not load.

When I go to the network settings, I can see the names of all 5 of the extenders listed under Manage Known Networks, but there really isn't anywhere to make a change when I click on one other than a check box next to "connect automatically when in range" which is checked.

With the IP address being within a different class, you may need to look into seeing if the WiFi Extender is emitting its own wireless network to connect to, in order to program the Xfinity WiFi information. I am not locating any information on the OEMs website to provide any assistance. We recommend reaching out to them for any further support @user_0fh3tw. 

If you are interested, we do provide our Xfinity WiFi Extenders by clicking here. These would provide up to 500 Mbps WiFi dead zone coverage to help your devices get a faster connection. We also provide our Xfinity Pro service for $15.00 a month which provides an Xfinity Pro WiFi Extender which also features cellular back-up through Xfinity Mobile in case of service interruption. More information on our Xfinity Pro subscription can be found by visiting our 'Backup Internet, WiFi Extenders and Boost Devices' product page.