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Tuesday, August 5th, 2025 3:10 AM
My modem is completely off. I tried another plug and not one light comes on. It is totally dead.
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Official Employee
475 Messages
5 months ago
Hello @Nikkiregion. Thank you for reaching out on our Community Forum. Did you get any notices about interruptions in your area? Or were you having trouble with your modem before the modem stopped working?
XfinityAbby
Official Employee
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475 Messages
5 months ago
Hello @Nikkiregion. Thank you for reaching out on our Community Forum. Did you get any notices about interruptions in your area? Or were you having trouble with your modem before the modem stopped working?
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