Contributor
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79 Messages
Motorola MB7420 still compatible?
Hello, I just want to see if I could still activate a Motorola MB7420 on Comcast residential? It's for my parents, they have a 300mbps plan so should be within limits I believe. They are very light internet users. Let me know, thanks.
EG
Expert
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122.6K Messages
2 days ago
Hi train_wreck ! Long time... Hope you are well old buddy ! That modem no longer appears on their compatible list here: https://www.xfinity.com/support/internet/customerowned so I don't think that they will provision it for service. I could be wrong. This is Comcast here..... Perhaps an employee will chime in here with an answer. Good luck !
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XfinityRay
Official Employee
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4.5K Messages
2 hours ago
Hi there, @train_wreck! It's great you are helping your folks! @EG is spot on. We no longer support the MB7420 so you would need another model. On the link @EG sent, if you slide down the page to the purple See All Modems button, you can see the full list of compatible modems. Please let us know if you have any additional concerns.
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