Visitor
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2 Messages
Moved router in house, now it's not working.
Recently got a full PC setup, but it's located in the opposite end of the house where I originally set the router. I tried moving the router to a closer spot in the house, but all it returns is a blinking orange light. I've tried multiple spots throughout the house- including the original spot I had it in- but nothing seems to work. I'd greatly appreciate some help at least understanding all this.
NoNoBadPuppy
Problem Solver
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733 Messages
3 days ago
You most likely do not have an active drop anywhere but where it was originally installed.
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XfinityAdrienne
Official Employee
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1.6K Messages
19 hours ago
Hey there, @Illusionary_Paradise! Thank you so much for taking the time to reach out to us here on the Xfinity Forums.
As mentioned below, likely not all outlets are active within the home which the reason the other connection point was not working. But that would not prevent the modem from working at the original spot. Are you still having troubles with the modem not being online?
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