My internet is extremely slow and the wireless router only covers about 14 feet. I am ready to cancel this "service" and demand a refund.

user_1f40g5 Hey there. To address slow internet and limited wireless coverage, first ensure you are within 20 feet of the wireless gateway. Check that your gateway settings are correct, including Security Mode set to WPAWPA2-PSK (TKIP/AES) and Channel Selection on Automatic. Restart both your wireless client device and the gateway. If issues persist, consider relocating the gateway to a more central, elevated position to improve coverage. Additionally, check for any wireless interference and consider using WiFi Boost Pods to extend coverage if necessary.