Visitor

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1 Message

Wednesday, July 8th, 2026 1:22 PM

My Internet service

Why my Internet service is slow

Oldest First
Selected Oldest First

Official Employee

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3.1K Messages

21 days ago

 

user_smdtxk Hi there! Thank you so much for using our Forums and for taking the time out of your day to write us. I am happy to work with you to help with your internet connection. How long has your internet been slow and is this impacting all sites/devices?

 

Expert

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119.6K Messages

21 days ago

Concern moved here to the Home Networking help section.

Visitor

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3 Messages

My internet always down can u help me please

Official Employee

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2.6K Messages

@user_fvi8kg Sorry to hear you are experiencing issue with your service. Can you please elaborate more on what has been going on? Has your service been intermittent or have you been experiencing network interruptions? 

 

You can check the Xfinity app for interruptions and sign up for updates/resolution notifications as well! 

 

We recommend starting with the Tips for Troubleshooting Your Internet Connection, as it solves most connectivity issues and concerns. 

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